The owners registered as extranet users will be able to send messages from the [Booking Calendar] menu.

To do this, just follow the steps below:

  1. Access the listing reservation calendar in the extranet;
  2. On the left side, click on the [Request] option;
  3. Write the desired message;
  4. Click on [Send].

Messages left by owners will be sent as an email notification directly to the agent responsible for the owner, therefore it is important to ensure that agents are correctly linked to listings.

If you do not have someone responsible for the owner in the listing, the message will reach the email that receives contacts in general on the website.