To configure personalized content in relation to the review requests according to the sales channel through which the reservation was made, you will need to complete two steps:


Step
Summary
Details
1Activate email personalization by trading partnerFrom the [Finance > Auxiliaries > Providers] menu, select the partner, find the [Reservation Settings] section and mark [Yes] in the [Email template] option.SEE DETAILS
2Edit the default email contentAccessing the [Website & Template Manager > Templates > E-mail Templates] menu, select the partner and edit the reservation request review template.SEE DETAILS

Now that you know how to configure review requests by sales channel, how about checking out more information about the guest review routine of Stays.net?

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