Stays.net brings some indicators collected from the information left during the creation of an operational task and from the guest reviews with the goal of helping you in the elaboration of strategies and decision making.
You can have the answer to the following questions:
- Which team member creates more operational tasks?
- Which team member detects more maintenance issues?
- Which team member solves operational tasks the most?
- How do guests rate the service of your team members?
- Who misses more problems during inspections?
- When are maintenance issues being detected?
To get these answers, just follow the path below:
- Access the [Statistics > Staff > Team Statistics] menu;
- Select the desired period to generate the data;
- Click on the [Update] button.
This is the basic tool for monitoring the performance of your operational team.
For more details or solutions on performance analysis, see the link below: