To help you know the details of the connection between Stays.net and TemporadaLivre, we created the table below with the most frequently asked questions:
FAQ | Answer |
|---|---|
| Is it necessary to have a Brazilian CNPJ (National Register of Legal Entities) to advertise on the channel? | No, it is not necessary to have a Brazilian CNPJ (National Register of Legal Entities) to advertise on the channel. |
| Is there a minimum number of listings to connect? | No, there is not a minimum number of listings to connect. |
| Is there a content connection between Stays and TemporadaLivre? | Yes, there is. Stays will send the photos, amenities, calendar and other information about the listing. You will be able to review the information sent on your TemporadaLivre portal. I want to know more... |
| Is it possible to update the descriptive content of a TemporadaLivre listing through Stays? | Yes, it is. After changing the listing content on Stays, your listings will be updated on TemporadaLivre in about 1 hour. |
| In how many sites will the listing be advertised from that connection? | The advertisement will only be on the TemporadaLivre website, but as the channel invests in Google Adwords stocks and in digital marketing, this range increases considerably. |
| Will the rates registered at Stays be sent to the channel? | Yes, they will. The update happens every hour and it is important to mention that TemporadaLivre only supports 1 rate plan, so only the price with the lowest number of nights will be sent. I want to know more... |
| Will reservations made on TemporadaLivre get on the Stays calendar? | No. You will need to create your TemporadaLivre reservations manually at your Stays.net calendar. |
| Will the Stays calendar be sent to the TemporadaLivre calendar? | Yes, it will. Stays updates its calendar immediately after your alteration and TemporadaLivre will import the information every hour. |
| Does Stays.net send check-in and check-out restrictions to the TemporadaLivre calendar? | Yes, it does. Stays updates its calendar immediately after your alteration and TemporadaLivre will import the information every hour. |
| Does Stays.net send additional fees to be charged? | Yes. The added fees are added to the cleaning fee. |
| Will Stays.net send the fee I charge per additional guest? | Yes, it will. Just set the charging per listing on your Stays, however, TemporadaLivre does not accept percentage charge. I want to know more... |
| Does Stays.net send the cancellation policies to TemporadaLivre? | No, it does not. Cancellation policies and contractual information must be configured on your TemporadaLivre portal. |
| How is the reservation amount charging made to the guest? | The charge is made exclusively between the host and the guest, being able to use the TemporadaLivre online receipt platform, in addition to being able to register bank details for direct receipt into account. |
| Is it possible to market several listings in the form of a category (e.g., standard, deluxe)? | No, it is not. The listings are always treated as individual products, regardless of how they are registered on Stays.net. |
| Can I cancel a TemporadaLivre reservation through Stays.net screen? | No, you can not. The budgets and reservations present in TemporadaLivre must be managed directly on the channel platform. |
| How can I communicate with TemporadaLivre guests through Stays.net? | Channel budget requests must be managed through TemporadaLivre, as it is important that you review the budget and track its resolution status. It is possible, for example, that the guest marks as "pre-reservation", if you indicate that your listing is available for the budget period. |
| What are the amounts charged by the channel? | Temporada Livre works with the charging of fixed amounts. It is charged R$49,90 per listing. However, the channel has differentiated plans (annual, semi-annual and quarterly), in cash or in installments, which vary the amounts. It is indicated to get it touch with the channel to verify the plan that best suits your business. |
| Does the channel accept instant reservation? | No, it does not. The channel will direct the guest to the host so that the negotiation is made and the reservation is approved. I want to know more... |
Now that you already know the details of the TemporadaLivre connection, how about checking out other related subjects?
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