When configuring a Stays.net user, one of the steps is the definition of the roles that the user will have.

The roles are formed by a set of access permissions in areas of your Stays.net and it is from them that you will be able to set user profiles for your team members.


Stays.net default access profiles

By default, Stays.net already has some roles (models) ready to help you in the beginning of this phase. See below:

Role
Description
Reservation agentIt is a basic profile for reservation agents. It will give you access to most of the actions related to the reservation routine.
GuestIt is the base profile for all users who register through the website, whether during the reservation process or in a casual registration. Editing is allowed, but we do not recommend editing beyond the role name.
DirectorIt is a more advanced access where the user will be able to do most of the actions of Stays.net, in addition to viewing more reports and management panels.
OwnerIt is the usage profile aimed at owners. When creating an owner on Stays.net, whether as an active user or not, those users are already assigned to that role. It is possible to change the role and it has some very specific permissions in relation to features made available in the owners' extranet.
Collaboratopr
These are accesses for operational module agents. The autonomy of use is restricted, but it has access to essential screens to solve operational tasks.
Operational supervisorThese are accesses with complete autonomy in relation to the operational area of Stays.net and with limited access to other areas, such as the listings' registration, [Reservation Center] menu and reception screen.
In the Administrator Plan you will be able to use only the standard access models!
To create new roles (access profiles) for your team members, it is necessary that you have the Agency Plan and, with this, you can copy roles and create new ones using the Stays.net models as a base!
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Relating roles to your users

To define which access profiles your users have, just go to the Users & Clients > Users menu, click on the desired username to edit and then access the Permissions tab.

You can check the boxes of the access profiles (Roles) and save at the upper right side of the screen.

Now that you already know about the roles, how about checking out other related subjects?