Your Calendar must be 100% aligned with reality, as it will be the distribution base for all sales channel!

Therefore, it is necessary that you do some actions on your Calendars in Stays before proceeding with the connection.

Check the table below to see the actions according to the type of Booking you have:

Booking through OTAs
Bookings through partners and other OTAs
Direct sales
If the main booking sources are the and/or Airbnb channels, the future bookings will be imported during the process of connecting the listing to
Regarding Expedia, importing future bookings will also be possible, as long as they meet these conditions:

- The booking was not previously notified by email;
- The booking has not been previously synced by another channel manager.
If your partners have compatible calendars to send information, it is possible to receive bookings through an iCal connection.
In this process, bookings will arrive as blocks and you can turn them into bookings through the calendar.
It is common to have partners with a volume of bookings made directly with guests (not through OTAs) or some events that prevent bookings, such as maintenance or owners blockings.
For these cases, it is necessary to enter the information on the Stays calendar before proceeding with the connections.

Also regarding sales channels, in-progress bookings will not be imported to the calendars during connection, so be sure to add them manually in the listings!

Checklist of actions for your direct sales

Check the necessary actions to update the calendars with your direct sales.

Inclusion of bookings made without OTAsIf you have sales made directly with the guest or in channels that do not import bookings to, it is necessary to create bookings before connecting!SEE DETAILS
Inclusion of blocks in the Stays calendarsIf you have blocked periods for booking on your listings, you need to provide this information to Stays before connecting!
We will only import bookings from compatible channels, blocks will not be imported!
Inclusion of a large volume of bookings without the use of OTAsIf you have a lot of bookings made directly with guests or on channels without importation of bookings to, you can send us a table with the bookings to to speed up the creation process.SEE DETAILS