Your Stays.net Calendar must be 100% aligned with reality, as it will be the distribution base for all sales channel!
Therefore, it is necessary that you do some actions on your Calendars in Stays before proceeding with the connection.
Check the table below to see the actions according to the type of Booking you have:
Booking through OTAs | Bookings through partners and other OTAs | Direct sales |
|---|---|---|
| If the main booking sources are the Booking.com and/or Airbnb channels, the future bookings will be imported during the process of connecting the listing to Stays.net. Regarding Expedia, importing future bookings will also be possible, as long as they meet these conditions: - The booking was not previously notified by email; - The booking has not been previously synced by another channel manager. | If your partners have compatible calendars to send information, it is possible to receive bookings through an iCal connection. In this process, bookings will arrive as blocks and you can turn them into bookings through the Stays.net calendar. | It is common to have partners with a volume of bookings made directly with guests (not through OTAs) or some events that prevent bookings, such as maintenance or owners blockings. For these cases, it is necessary to enter the information on the Stays calendar before proceeding with the connections. |
Also regarding sales channels, in-progress bookings will not be imported to the calendars during connection, so be sure to add them manually in the listings!
Checklist of actions for your direct sales
Check the necessary actions to update the Stays.net calendars with your direct sales.
Action | Informations | Details |
| Inclusion of bookings made without OTAs | If you have sales made directly with the guest or in channels that do not import bookings to Stays.net, it is necessary to create bookings before connecting! | SEE DETAILS |
| Inclusion of blocks in the Stays calendars | If you have blocked periods for booking on your listings, you need to provide this information to Stays before connecting! We will only import bookings from compatible channels, blocks will not be imported! | |
| Inclusion of a large volume of bookings without the use of OTAs | If you have a lot of bookings made directly with guests or on channels without importation of bookings to Stays.net, you can send us a table with the bookings to sac@stays.com.br to speed up the creation process. | SEE DETAILS |