To help you know the details of the connection between Stays.net and Airbnb, we created the table below with the most frequently asked questions:
FAQ | Answer |
|---|---|
| Is it necessary to have a Brazilian CNPJ (National Register of Legal Entities) to advertise on the channel? | It is not. |
| What is the commission charged by the channel? | Airbnb charges 15% of the booking amount for all partners connected through API. READ MORE |
| Is there a minimum number of listings to connect? | There is not. |
| Is there a content connection between Stays and the OTA? | Yes, there is. FIND OUT MORE |
| Is it possible to update the descriptive content of an Airbnb listing through Stays? | Yes, in the complete connection model. FIND OUT MORE |
| In how many sites will the listing be advertised from that connection? | The advertisement will only be on the Airbnb website. |
| Will the rates registered at Stays be sent to the channel? | Yes, they will. |
| Will bookings made on Airbnb get on the Stays calendar? | Yes, they will. |
| Will the Stays calendar be sent to the Airbnb calendar? | Yes, it will. |
| Does Stays.net send check-in and check-out restrictions to the Airbnb calendar? | Yes, it does. The update is done daily through Stays.net. |
| Does Stays.net send additional fees to be charged? | Yes, it does. You just need to match your Stays fees to existing Airbnb fees before starting connections. FIND OUT MORE |
| When I connect my Airbnb listing to Stays.net, will I lose the offers I had created on Airbnb? | No, you will not. Offers registered in Airbnb listings will remain registered on the platform, so you must be extra careful to check your rates after connecting through Stays! |
| Will Stays.net send the fee I charge per additional guest? | Yes, it will. However, the configuration model has to be per listing and Airbnb does not accept percentage charges. FIND OUT MORE |
| Does Stays.net send the cancellation policies to Airbnb? | Yes, it does. You need to configure the model by listing or global on Stays and then relate the models to the most compatible model on Airbnb. FIND OUT MORE |
| How is the booking amount charging made to the guest? | Airbnb takes care of the collection and will then transfer the amount through bank deposit, after the arrival of your guest. |
| Is it possible to market several listings in the form of a category (e.g., standard, deluxe)? | Yes, it is. You need to set up the rates groups on Stays and enable this feature in the Airbnb settings on Stays. |
| Can I cancel an Airbnb booking through Stays.net screen? | No, you cannot. The cancellation process must be done through Airbnb, either by the guest or by the host. FIND OUT MORE |
| How can I communicate with Airbnb guests through Stays.net? | You will be able to use the messages central and the WhatsApp messaging option . |
| Does the channel accept instant bookings? | Yes. The host can choose either to work with instant booking, or with booking on request. FIND OUT MORE |
In case you want to know more information about the channel, click on the link below! I want to know more...
Now that you know the details of your Airbnb connection, how about knowing how to proceed with connecting your Stays listings to the channel?