To help you know the details of the connection between Stays.net and Marketplace Housi, we created the table below with the most frequently asked questions:
|Is it necessary to have VAT to advertise on the channel?||No, it is not.|
The only commercial condition is that the listings located in Brazil.
|Is there a minimum number of listings to connect?||There is no restriction on the number of listings.|
|Is there content connection between Stays and Marketplace Housi?||Yes, there is.|
By activating Marketplace Housi in your Stays.net App Center, Marketplace Housi will collect information from your listings and display on their portal.
|Is it possible to update the descriptive content of a Marketplace Housi listing through Stays?||Yes, it is.|
The content maintenance is centralized on Stays and Marketplace Housi will receive the edits made.
|Will the rates registered on Stays be sent to the channel?||Yes, they will.|
Your rate lines will be sent and the one with the highest number of nights will be considered as the basis for the monthly rentals.
|Will the Stays additional fees be sent to Marketplace Housi?||Yes, they will.|
They will be added to the daily rate amount on the Marketplace Housi portal.
|Will reservations made on Marketplace Housi be sent to the Stays calendar?||Yes, they will.|
Marketplace Housi will transmit the information to your Stays.net calendar.
|Will my listings be available on the Marketplace Housi subscription model as well?||Yes, they will.|
We recommend that you use the monthly rate feature of our advanced pricing.
Otherwise, the amount will be calculated based on your daily rate amount.
|How will the minimum stay for Marketplace Housi reservations be defined?||The minimum stay will be defined from your Stays.net booking settings, in the restrictions on minimum nights section, option on backend reservations.|
|Will Marketplace Housi receive the Stays.net calendar information?||Yes, it will.|
The management of your calendar will be done through Stays.
|Will Marketplace Housi receive check-in and check-out restrictions registered on Stays.net?||Yes, it will.|
They will be sent together with the other information in your calendar.
|What will Marketplace Housi charge me in the partnership?||Marketplace Housi will charge a 10% commission on the total bookings and will collect this amount during the guests payment.|
|How is the reservation amount charged to the guest?||Marketplace Housi will be the responsible for charging the reservation (including chargebacks) and will then transfer the rental amount.|
The amount is transferred on 3 dates throughout the month, based on the rental check-in date (the 15th, 25th and 5th of the following month).
|Is there an option to negotiate the reservation with the guests?||Marketplace Housi is an instant booking portal, but the guest has the option to send questions.|
The Marketplace Housi team will act in this service and, if you need to negotiate prices, they will act as host x guest intermediation.
|Will Marketplace Housi receive my Multi Unit Listings registered on Stays.net?||No, it will not.|
Currently, the lodgings will be advertised as individual units on the Marketplace Housi portal.
|Will Marketplace Housi integrate my Stays.net cancellation policies?||No, it will not.|
The cancellation policy that will prevail is that of Marketplace Housi, and when setting up the partnership, it is possible to adjust details during the negotiation.
|Can I cancel a Marketplace Housi reservation through a Stays.net screen?||Yes, you can.|
You will be able to cancel from Stays.net and there are no penalties for these actions, but we recommend that you always use common sense when doing this.
|How can I communicate with the guests in the reservations?||Regarding communication with the guests, in the negotiation of reservations part, the process is centralized in Marketplace Housi as you will be the reservation operator.|
Now that you know the connection characteristics between Stays.net and Marketplace Housi, how about checking the connection steps and more information about the channel?