During the reservation process in your website, when choosing the payment via PIX via Pagar.me, the guest will be directed to the reservation page. On this screen, they will have the [Show PIX QR Code] option. Through the QR Code generated, they will make the payment.
The payment validation process is responsibility of the Pagar.me channel.
In case the transaction is approved, the entry of the amount received will be updated in the reservation a few moments after the payment.
If necessary, it is possible to reverse transactions made via PIX. I want to know more...