Review statistics can be activated or deactivated on the App Center of your system, on [App Center > Statistics and Data > Review statistics].
Stays has some features to help you monitor your operational routines and, from the indicators, trace strategies for the business.
See below some useful statistics for your operational routine:
What you find in this article
Summary by Users
It is a tool used mainly to monitor the progress of the members of your Operational Team in relation to pending issues.
The goal is to show the manager or the supervisor the total number of activities linked to the employee and how many were resolved in relation to the total.
To monitor a collaborator's progress from your team and the task's process, go to [Statistics > Summary by Users] and it is possible to visualize the conference. Learn more.
Performance of Reservation Agents
To help you calculate the commission of your Reservation Agents, after you have linked your Agents to the reservation of your Stays.net, it is possible to set the basis for calculating the total amount collected by an Agent, put the percentage of commission that you pay them and have the total amount for the period.
To get the performance's result of each reservation agent by period, go to [Statistics > Commission Calculator], enter the percentage and check the amount for each reservation agent. Learn more.
Listing Rating
Access the average rating of guests about their stay in your listings easily.
This is useful for controlling the quality of your products and, in some cases, checking the problems reported by the guests during the stay that go unnoticed by their check-in or checkout inspections.
To survey how your listings are evaluated by guests, go to [Statistics > Review statistics] and select the desired period. Learn more.