Before keep reading this article, it is important that you know the concept below in

From the moment that you set your Policy, the Reservations will be created assuming the standard time and for cases that you know that the guest will arrive another time, it is necessary to change the time in the Booking's Page.

To change the arrival or departure time of a certain Booking, follow the steps below:

  1. Access the Booking's Page;
  2. Find the [Arrivals] or [Departures] section in the superior part of the page;
  3. Click on the [pen] icon located by the side of the arrival or departure time;
  4. In the [New Arrival Time (or Departure)] field, insert the desired time;
  5. Define whether there will be a charge or not of the extra fee, if necessary;
  6. Save the changes clicking on [Update].

It is important to mention that this change only impacts in your so you can - and should - make this time update whenever you know the approximate time that the guest arrives or the time that he combined for the departure.

See the benefits of this action on the link below:

Why should I update the times?