Spanish (Latin America)
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Reservations & Bookings
Usage Tips | Reservation & Bookings
Super Host plan | How to organize the reservations?
Booking Page Actions
How to generate payment links for guests?
How to transfer a booking from lodging?
How to transfer ownership of a reservation?
How to search for available lodgings to receive a transferred booking?
How to access a booking's page?
See all 14 articles
Typed Sales via Reservation Page
How to access the reception panel?
What can I do on the Stays.net reception panel?
What status can a booking have?
FAQ | What are cancellation policies?
How to configure the use of the cancellation policies?
How to link my cancellation policies to OTAs?
How to register cancellation policies?
How to choose a period's cancellation policy?
See all 10 articles
What happens when the guest does not complete the payment for the booking made through the website?
FAQ | What is the reservation guarantee policy?
How to set a deadline for bookings from the website to be confirmed?
How to configure the person responsible for unconfirmed reservations coming through the website?
Where can I see unconfirmed Reservations coming from the site?
See all 7 articles
Booking Creation and Importation
How to create bookings on the calendars?
How do guests make bookings through the website?
What happens if my guest changes the IN / OUT date on the sales channel?
How to transform blocks into bookings?
What can you do from the [Find Reservation] screen?
How to select the columns to generate the reservations report?
Default Arrival and Departure Time
How do early check-ins and late check-outs affect the calendars?
How to set the standard time for guest arrivals?
How to charge fees for arrivals before standard hours?
How to set the standard time for guest departures?
How to charge fees for departures after standard hours?
See all 6 articles
How to add a consummation on the booking page?
How to register the extra services?
Invoices and Booking Contract
How to configure the invoices template?
How to set the fields necessary to generate a contract?
How to send PDF contracts to guests?
Last Minute Reservations
What are last minute reservations?
How to configure the last minute reservation policy?
What happens if a guest tries to book below the last minute limit on the website?
How to set the preparation time for a given listing?
How to set the instant booking policy on sales through the website and other channels?
How to set the instant booking policy per listing through website and other channels?
Discounts on a Reservation
Como cadastrar os tipos de Prejuízos?
How to configure the limit for granting discounts to the guests?
How to configure the guest registration template?
How to set the type of guest registration card?
How to print the building registration in a reservation?
How to send the guest registration by email?
How to include the children policy in my Stays listings?
How to configure the policy on children for Booking.com?
How to configure the policy on children for Airbnb?
Help Desk Software
by Freshdesk Support Desk