Cancellation Policies

Learn how to register, configure and integrate your cancellation policies with your Stays.net website and the OTAs compatible with this feature!

What are cancellation policies and how do they wotk on Stays.net?
Cancellation policy is a resource used by hosting facilities trying to reduce the damaged caused by a guest withdrawing from a reservation and, for the gu...
Wed, 1 Feb, 2023 at 12:36 PM
How to manage cancellation policies on Stays.net?
In order to use the Cancellation Policies on your Stays.net, it is important that you register your policy and then set its use. This will be critical for...
Wed, 1 Feb, 2023 at 10:43 AM
How are the cancellation policies presented on my website?
When you set up your cancellation policies on Stays.net, they will be used as additional information during your guests' purchase process on your websi...
Wed, 1 Feb, 2023 at 1:20 PM
How do cancellation policies relate to the sales channels?
For a better understanding about the subject, it is important to know that if the reservation is created from an external sales channel (e.g. Airbnb, Book...
Thu, 9 Feb, 2023 at 4:51 PM
How to monitor the booking cancellation requests made through the website?
Fro bookings made through the website or direct sales, the guests will be able to access the booking page and request the cancellation of the booking. Up...
Fri, 30 Apr, 2021 at 9:19 AM
How to configure the non-refundable option for Airbnb cancellations?
By relating your Stays.net cancellation policies to existing Airbnb templates, we will send this information in our API connection to the channel. On Ai...
Tue, 24 May, 2022 at 8:05 AM
How to link Stays.net listings cancellation policies to Despegar?
From the content connection between Stays.net and Despegar, you will be able to set in your Stays channel manager what will be your listings' cance...
Tue, 8 Nov, 2022 at 12:08 PM