Learn how to configure your policy on reservations guarantee on reservations made through the website or pre-bookings sold directly to the guests.
What happens when the guest doesn’t complete the booking payment on the website? When a guest starts a reservation on the website, selects a payment method...
Wed, 28 Jan, 2026 at 3:25 PM
Reservation guarantee policy is a feature used by means of listing to charge guests an amount to confirm the reservation. This serves to confirm the guest&...
Mon, 1 Jul, 2024 at 6:06 PM
To better understand the article, it is recommended that you already know the concept below: How is the reservation process on the websites developed by...
Tue, 12 Sep, 2023 at 5:01 PM
A good way to convert your unconfirmed reservations coming through the website is to delegate these cases to a member of your reservation center team. To...
Tue, 12 Sep, 2023 at 2:51 PM
The Reservation Guarantee normally is a percentage calculated on top of the total daily rate that the guests need to pay to ensure the listing Reservation,...
Tue, 31 May, 2022 at 11:05 AM
By default, we call these cases at Stays as Incomplete Reservations, which happen when the guest starts the purchase journey on Stays.net website, choosin...
Wed, 13 Sep, 2023 at 11:31 AM
What you will find in this article Defining the default Reservation Guarantee Setting the Reservation Guarantee per listing Defining the default R...
Wed, 21 Dec, 2022 at 9:39 AM
Once the configuration of your reservation guarantee policy, it will be applied in the following areas of your Stays.net: Area Summary Details W...
Tue, 12 Sep, 2023 at 4:28 PM