With the owner requests dashboard, you can manage visitation and partnership requests submitted through your website, deciding whether or not to accept each accommodation into your Stays portfolio.
This process centralizes the evaluation of new properties and gives you more control, while providing transparency for owners.
Where to access the dashboard
To view and manage owner requests, go to:
Menu: Catalog > Owner requests
Page: New listing requests
What you can do in this dashboard
In the requests dashboard, you can:
View all requests submitted by owners
Filter requests by status
Update the progress of each request
Confirm your interest in adding an accommodation to your portfolio
Owner request statuses
Each request goes through different statuses during the review process. Here’s what each one means:
New: requests that were recently submitted by owners and have not yet been reviewed.
In progress: requests under review. In this status, you can edit information and move forward with the evaluation process.
Confirmed: approved requests. Once confirmed, the accommodation is automatically created in your system with Draft status, allowing you to complete the setup before publishing it.
Deleted: used to remove requests that will not move forward.
Owner tracking
While you review the request, the owner can access the [My Properties] area in the extranet to track the review progress and request status in real time.
