Request Manager

Set of materials aimed at presenting alternatives for managing reservation requests received through the website and partners.

FAQ | How to manage the direct sales and website reservations requests?
Although your Stays.net website counts on a booking engine and you have activated your ls to receive instant reservations on the website, it is possible t...
Fri, 13 Oct, 2023 at 10:50 AM
How to create a reservation request on Stays.net?
For eventual inquiries for listings made by telephone or by email, it is necessary to register these requests on your [Request Manager]. To create a requ...
Tue, 12 Sep, 2023 at 10:34 AM
How are requests on request manager generated?
The requests of the reservation request manager can be generated from 2 paths: Path Summary Details Reservation requests through the website It is th...
Tue, 12 Sep, 2023 at 11:02 AM
What actions are possible to take on a reservation request?
By locating your requests on the request manager, it is possible to do the following actions on each of them: Action Summary Details Set someone to be...
Tue, 17 Oct, 2023 at 4:10 PM
How to find requests in the request manager?
When accessing the requests manager panel on the left side of the screen, it is possible to filter the records on the left side of the screen. It is poss...
Wed, 13 Sep, 2023 at 11:15 AM
Where can guests request reservations on the website?
Despite your Stays.net website having an integrated booking engine for online reservation, there are some cases in which the guest may register a doubt or...
Fri, 13 Oct, 2023 at 10:50 AM
How to set communication ways?
"Communication ways" is a tool that helps you with the best channel to get in touch with your potential guests. These will be options that the ...
Fri, 15 Sep, 2023 at 9:49 AM
Why configure communication channels?
Having the communication ways configured correctly is important so that your website and your team have the correct contact options available and the appr...
Fri, 15 Sep, 2023 at 9:40 AM
How to configure the [How did you find us?] field
This question is present in several market research forms and the main objective is to measure how your audience knows your brand. In Stays.net's cas...
Tue, 30 Nov, 2021 at 9:00 AM
What is the [How did you find us?] field for?
The main function of the field is to capture data to measure through which channels your brand is being known in the market. This will help you design be...
Wed, 13 Sep, 2023 at 1:59 PM